A Smarter Way Through Traffic

Take the Fast Track with Vehicle Subscriptions

Apply for Vehicle Subscriptions

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Move Faster Around Al Haram

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Priority Access, Made Simple

Faster Journeys
Avoid heavy traffic and save valuable time on every journey
Flexible Pricing
Pay per trip or choose the vehicle subscription that best suits your needs
Easy Management
Manage your vehicles, applications, and subscriptions from one convenient platform
Access for Every Vehicle
Register and manage subscriptions for one or multiple vehicles with ease

Apply Now

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How It Works

Get Vehicle Subscriptions in Four Simple Steps

Register Your Company

Create an account and complete your company registration.

Add Your Vehicles

Apply for Vehicle Subscriptions

Select approved vehicles and choose the subscription that suits your needs

Enjoy Faster Journeys

Avoid congestion and move more smoothly through busy routes around Al Haram

Apply for Gate Access

Frequently Asked Questions

Got a question? Here are some of the most asked questions

The digital gateway allows eligible businesses to submit company and vehicle details and manage vehicle subscription requests.

Create an account, enter your company details, attach the required documents, and submit the registration for review.

The registration form displays the required company documents. Review the list and upload the required files before submitting.

Available edits depend on the request status. Open your company profile to check the available actions, or contact support if needed.

Check the registration status in the portal and any notifications sent to your registered contact details.

Open the request, review the missing items, upload the requested details, and resubmit.

Go to vehicle management, enter the plate and required details, attach the requested documents, and submit.

You can add vehicles individually. If bulk upload is available in your account, follow the provided template and instructions.

No. Adding a vehicle does not activate its subscription. Make sure the vehicle is approved and the subscription is active before attempting entry.

Open vehicle management in the Masar Digital Gateway and check the status of the relevant vehicle.

If payment is required for the subscription, the portal will display the payment step after the relevant approval. Follow the instructions shown.

Not necessarily. Check for an active subscription status or an activation notification before attempting entry.

Check the payment status and retry using an available method. If the amount was deducted without confirmation, contact support with the transaction details.

Open the relevant subscription in Masar Digital Gateway to view its status and validity dates.

Open the subscription and check whether a renewal option is available. If not, contact support for the applicable process.

Subscription transfer eligibility depends on the applicable access policy. Contact support before changing vehicles.

Check that the registered plate matches your vehicle and that the subscription is active. If the issue continues, contact on-site assistance or support.

Review the subscription status details in Masar Digital Gateway. For the reason and next steps, contact support.

Use the support option available in Masar Digital Gateway and provide the company name, vehicle plate, or request reference where relevant.

A Smarter Way Through Traffic

Move Faster Around Al Haram

Priority Access, Made Simple

Faster Journeys

Flexible Pricing

Easy Management

Access for Every Vehicle

Loading component...

How It Works

Get Vehicle Subscriptions in Four Simple Steps

Register Your Company

Add Your Vehicles

Apply for Vehicle Subscriptions

Enjoy Faster Journeys

Frequently Asked Questions

Got a question? Here are some of the most asked questions

What is Masar Digital Gateway?

How can I register my company?

What documents are needed to register?

Can I edit my company details after submission?

How do I know if my registration is approved?

What if more information is requested?

How do I add a vehicle?

Can I register multiple vehicles?

Can I use gate access immediately after adding a vehicle?

How do I track my vehicle request?

When do I need to pay?

Does successful payment activate my subscription?

What if my payment fails?

How can I check my subscription validity?

How do I renew an expiring subscription?

Can I transfer a subscription to another vehicle?

What if the gate does not recognize my plate?

Why was my subscription suspended?

How can I contact support?

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Subscribe to stay updated!

Move Faster Around Al Haram

Priority Access, Made Simple

Faster Journeys

Flexible Pricing

Easy Management

Access for Every Vehicle

Frequently Asked Questions

Got a question? Here are some of the most asked questions

What is Masar Digital Gateway?

How can I register my company?

What documents are needed to register?

Can I edit my company details after submission?

How do I know if my registration is approved?

What if more information is requested?

How do I add a vehicle?

Can I register multiple vehicles?

Can I use gate access immediately after adding a vehicle?

How do I track my vehicle request?

When do I need to pay?

Does successful payment activate my subscription?

What if my payment fails?

How can I check my subscription validity?

How do I renew an expiring subscription?

Can I transfer a subscription to another vehicle?

What if the gate does not recognize my plate?

Why was my subscription suspended?

How can I contact support?